Due to the nature of cosmetics I cannot accept any returns on opened/used merchandise. If you have any problems or concerns with your order please feel free to contact me at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right. If you receive a broken eye shadow/highlighter please contact me ASAP at email@example.com so that I can resolve the problem! I make sure to pack my products with extra care and bubble wrap to the greatest extent to prevent this from happening.
Due to the nature of cosmetics we cannot accept exchanges for any products you have received.
If you have any issues with your order please contact me at firstname.lastname@example.org so that I can work with you toward a resolution!